Moving homes should be a seamless task with the right preparation and service providers at your side. Regardless of whether you are buying or renting a home, moving into a house with working electricity, water, gas, and internet services are always a welcome housewarming. It is crucial for you to understand how to disconnect utilities from your previous home and have them reconnected in your new home when moving with Movepal.

How can you disconnect and connect electricity in your home?

Your energy provider or retailer is responsible for disconnecting the electricity in your current home. It is advisable to disconnect the electricity the same day you are moving out to avoid extra charges after moving out. Your service provider may require time to process the bills and organize the disconnection. For this reason, it is advisable to give at least two-week prior notice.

The costs may vary depending on the agreement you have with your retailer. Some retailers have an early termination fee, which you should find out. Read the fine print of your agreement to avoid being swindled. Arrange for the providers to take a final meter reading and also take it to avoid any inconveniences in the future. Some providers may require you to take the final meter reading and submit it on the last day. Ensure that you switch off all your utilities before leaving the house to avoid extra bills. Also, submit your new address so that your bills can be mailed to you.

Connecting electricity to your new home is easy because all you need to do is call your service provider. Well, technically, to connect electricity, you have to make arrangements preferably two weeks earlier. It is also wise to note that most service providers charge a connection fee. The cost varies from company to company, and moving provides an opportunity for you to research different providers before you settle for one to connect electricity.

Handling water services when moving house

You need to contact your water company early, at least one week prior to the moving date. You should also check the water company’s rules for timelines on disconnection notices. If you have a water meter, give the company adequate notice to schedule a final meter reading before moving out, because you might be charged for water that is used after you move out. If you wish to stay with your previous water provider, provide your new address early for adequate time to connect water. If you are changing the service provider, then you need to research the water companies within your area and their charges. Depending on your agreement, your provider may connect water and sewer services.

Connect internet when moving houses

Just like other utilities, internet service providers require prior notice before moving. To make your move easier, notify your internet service provider two weeks or one month early before the moving date. These notifications will give your supplier adequate time to organize for final bill payments and disconnection. If you are planning to retain your current provider, find out if they are available in your new address to connect internet. If not, you have to find a new provider and notify them up to four weeks before moving into your house. While it is possible to set up your own wireless connection, sometimes, this may not be the case. For example, if a line is not available in your new house, the provider may need two weeks to install it. Read the contract and understand it before signing. Perhaps there are extra charges for installing a new line. Maybe you need to pay for equipment or make a non-refundable deposit. Scrutinize the customer service and speeds before paying for the services to ensure you get value for your money. Move with all the equipment required for an internet connection because you will be charged for new equipment. Once the installer shows up, verify that the connection is stable before they leave.

Dealing with gas connection when moving house

First, inform your current gas provider of your plan to move preferably one month early. This will give the company adequate time to prepare for a disconnection on the day you move and conduct final meter readings. Second, take your own meter reading before moving out and send it to your supplier to avoid chaos. Third, provide your new address for mailing of the last bill. If you plan to retain the same provider, then the address is certainly necessary. Lastly, settle your bill promptly to avoid incurring debt and damaging your credit score.

Find out the previous gas suppliers to the new house because it may be deemed that you will continue with the contract when you move in. Make adequate arrangements to have that contract canceled and then decide if you wish to retain or find a new gas retailer to connect gas. When finding the new supplier, read their contracts carefully to make sure that there are no hidden charges and that you are getting value for your money.

Usually, your retailer can connect gas within 3-5 working days but may take longer if you need a new meter. Check if the house has an existing gas connection because you will be charged to tap the natural gas from the mains supply to your house. However, if you forget to prepare early, be prepared to incur extra costs because retailers will charge extra for urgent services.

What are the general rules to remember?

  • Notify your service provider early, preferably one month early.
  • If you wish to retain the retailer, confirm that they are available in your new address.
  • Find a new retailer if you want to change. Conduct adequate research before getting into contract.
  • Take the final meter reading before moving and switch off all utilities.
  • Pay off bills promptly to avoid piling up bills.
  • Contact your new provider early for an early connection.

Does it matter if you are renting or buying?

Yes. Service provision is different when you are moving into your own property and when you are renting. Usually, if you are moving out of a rented property, the retailer may not disconnect the services. Instead, the retailer transfers the property back to the landlord or real estate agent accounts. Also, if you are moving into a rental, most of the services may already be connected, but you may have to set up an account with the service providers for billing. However, if you are buying a previously occupied house, then you may need to make several adjustments and also find new service providers to suit your needs.

How can you avoid being swindled?

Unfortunately, we do not live in an ideal world, and you are bound to run into scammers one in a while. Therefore, always be on high alert. At times, you may receive phone calls or a knock at the door with regards to bills that you do not understand, and with ridiculous offers in return for private information.

The best way to deal with scammers is to remain calm and then ask for permits. Be wary of people that give threats and demand that you make payments within the next hour through unconventional means such as credit or debit cards or wired transfers. Do not give any private information to your retailers and before making payments, confirm the company accounts contacts through their website. Also, look at online reviews for various companies to verify that they provide the services they advertise.

How can you compare prices?

There are several sites online that you can use to compare prices between electricity, water, gas and internet service providers. Some of the suitable sites are:

With these websites, you can compare quotes from different retailers to find value for your money.